Privacy Policy
Last Updated: August 15, 2026
Heart Centered Mediation respects your privacy and is committed to handling personal information thoughtfully and responsibly. This Privacy Policy explains what information we may collect through our website, how we use and protect that information, and the choices you may have regarding your information. This Privacy Policy applies to information collected through heartcenteredmediation.com.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you complete an intake or contact form, email us, call us, or otherwise communicate with us.
Depending on how you contact us, this information may include:
- your first and last name
- email address
- telephone number
- ZIP code
- preferred days or times to contact you
- the type of mediation or service you are seeking
- information you choose to provide about your situation
- other information you voluntarily provide to us
Please do not submit highly sensitive or confidential information through our website forms. Additional details can be discussed during your consultation or through another appropriate method of communication. Submitting an inquiry through this website does not create a mediator-client relationship or establish that information submitted through the website is confidential under applicable mediation laws.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically by our website and service providers. This may include information such as your IP address, approximate location, browser and device information, referring website, pages visited, interactions with the website, and the date and time of your visit. We use this information to operate and secure the website, understand how visitors use it, measure website performance, and improve the website experience.
How We Use Your Information
We may use personal information collected through the website to:
- respond to inquiries and requests
- contact you regarding a consultation
- determine whether our mediation services may be appropriate for your situation
- communicate with you about mediation services
- administer and operate our website
- protect the security and integrity of our website and forms
- prevent spam, fraud, or misuse
- maintain appropriate business records
- comply with applicable legal or regulatory obligations
- establish, exercise, or defend legal rights when necessary
We do not use information submitted through our intake form to sell personal information to third parties.
Contact and Intake Form Submissions
Our website uses Elementor Pro to operate our intake and contact forms. When you submit a form, the information you provide may be stored within our WordPress website database and sent to Heart Centered Mediation by email. We use this information to review your inquiry, contact you, and determine appropriate next steps. Information submitted through the website should be limited to what is reasonably necessary for us to understand the general nature of your inquiry. Please do not include highly sensitive or confidential details that can instead be discussed during your consultation.
How We Share Information
We do not sell your personal information. We may disclose or make information available to service providers that help us operate, maintain, secure, or host our website and communications. These providers may process information only as necessary to provide their respective services. These services may include:
- website hosting providers
- website and form
- technology providers
- email providers
- website security and spam-prevention providers
- technical support and website maintenance providers
- analytics providers
We may also disclose information when reasonably necessary to comply with applicable law, legal process, or governmental requests; protect our rights or the rights and safety of others; investigate fraud or misuse; or establish, exercise, or defend legal claims.
Website Hosting and Service Providers
Our website is hosted through HostGator and is built using WordPress and Elementor Pro. These service providers may process technical or other information as necessary to host and operate the website and its features. Our website also uses Google reCAPTCHA to help protect website forms from spam, bots, and automated abuse. Google may process certain technical information in connection with providing this security service. Third-party providers handle information according to their own privacy policies and applicable contractual and legal obligations.
Cookies and Similar Technologies
Our website uses cookies and similar technologies for website functionality, security, and analytics. Google Analytics uses first-party cookies, including the _ga cookie, to help distinguish visitors and understand how they interact with our website. These technologies help us measure website traffic and usage so we can understand and improve the website. Other service providers used to operate or secure the website may also use cookies or similar technologies as necessary to provide their services. You can control or delete cookies through your browser settings. Depending on your location, you may also have additional choices regarding the use of analytics cookies.
Google Analytics and Site Kit
We use Google Analytics, connected through Site Kit by Google, to better understand how visitors find and use our website. Google Analytics may collect information about your interaction with our website, including pages viewed, approximate location, browser and device information, session information, scrolling activity, outbound link clicks, form interactions, video engagement, and file downloads. Google Analytics may also use cookies and similar technologies to distinguish visitors and measure website activity. We use this information to understand website traffic and performance, learn which pages and resources are most helpful to visitors, and improve our website and services. We do not intentionally send information you enter into our mediation intake form, such as your name, email address, telephone number, or the details you provide about your situation, to Google Analytics. We use Google Analytics to measure interactions with the form, not the personal information or details you enter into the form. Google processes information collected through Google Analytics in accordance with its own terms and privacy practices.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining appropriate business records, complying with legal or professional obligations, resolving disputes, and protecting our legal rights. Website inquiries that do not result in mediation services may be deleted when they are no longer reasonably necessary for these purposes. Information relating to an actual mediation matter may be subject to different retention practices based on applicable law, professional requirements, contractual obligations, program requirements, or other legitimate business needs.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, email transmission, electronic storage system, or method of transmitting information over the internet can be guaranteed to be completely secure. For this reason, we encourage you not to submit highly sensitive or confidential information through our website forms.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us. Depending on where you live and which privacy laws apply, you may have additional rights regarding your personal information. We may need to verify your identity before responding to certain requests. We may also retain information when required or permitted by law or when reasonably necessary for legal, regulatory, professional, security, recordkeeping, or dispute-resolution purposes. To make a privacy-related request, contact us at: [email protected]
Children’s Privacy
This website and our online intake form are intended for adults seeking information about mediation services. They are not directed to children. Parents and other adults should not submit unnecessary personal information about children through our website forms. Information about children that is necessary for a mediation matter can be discussed through an appropriate method of communication. If we learn that personal information was submitted directly by a child through the website, we will take reasonable steps to address the information appropriately.
Third-Party Websites
Our website may contain links to other websites or services that we do not operate or control. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third-party websites before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices. When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact:
Heart Centered Mediation
Email: [email protected]
Phone: (515) 363-6993